Dirt Skincare Pty Ltd will provide a return of payment in circumstances provided below. Returns should be made within 14 days and products can be returned to Dirt Skincare Pty Ltd by post. The address for delivery is:
DIRT SKINCARE PTY LTD
PO BOX 420
Mornington VIC 3931
All returns need to be packed appropriately to ensure they arrive at Dirt Skincare Pty Ltd in a saleable condition.
Dirt Skincare Pty Ltd will provide a refund in the following circumstances, and in instances where warranted by a governing law of a state or territory
- Product sent in error
- Product damaged in transit
- Product that is not fit for purpose or use
- Stock sent with insufficient dating (less than 6 months)
Proof of purchase may need to be provided
Dirt Skincare Pty Ltd will not provide a refund in the following circumstances:
- Stock that has expired while in your possession.
- Stock damaged during return to Dirt Skincare Pty Ltd due to inadequate packaging.
Refunds will be credited to the credit card used for the initial purchase. Please contact firstname.lastname@example.org should you have any further queries about a refund.
CANCELLATION OF ORDERS
Please email email@example.com to cancel an order. If the order has already been dispatched, Dirt Skincare Pty Ltd will provide a refund less the cost of dispatch and return freight.